Knowledge base

Get Started Now

• • How to Exclude a Page from a Sitemap
  • General Troubleshooting Guidelines
  • Introduction
  • Sinorbis Onboarding Part 1: Configuring and Updating Your Settings
  • Sinorbis onboarding part 2: Using the website editor
  • Sinorbis onboarding part 3: Measure and optimise your digital marketing initiatives in China

Adding Content

• • How To Create A Webinar Event
  • How to Use the Live Chat Tool
  • Image Alignment on Sliders and Carousels Best Practices
  • Adjust Spacing Best Practices
  • Embed Video Best Practices
  • Customizing Slider Component Settings

Working with Components

• • How to Apply Dual Filtering Component
  • How To Apply Filters & Visual Effects to An Image
  • How to Use the Filter Component
  • How to Use the Zoom Webinar Tool
  • Changing Mobile Navigation Background
  • Creating a Group

Customising Your Site

• • Using the Style Editor
  • Customising Brand Colours
  • Customising Heading Styles
  • Customising Text Style
  • Customising Section Style
  • Customising Button Style

Leads & Form Management

• • Group Form vs Individual Form
  • How to integrate Sinorbis with HubSpot
  • Configuring your native Sinorbis Zoom webinar integration
  • Integrating your Zoom webinar with Sinorbis via Zapier
  • Zapier Integration
  • Adding a Contact Form

Engage

• • Send a WhatsApp Broadcast
  • Create WhatsApp Templates
  • Read and Send Messages
  • Manage Contact Details from various Digital Channels

WeChat Communication

• • How to Reply to WeChat Messages via Email
  • WeChat Troubleshooting Guidelines
  • Publishing WeChat Posts as Website Pages
  • Help! I can't save my WeChat article.
  • Translating WeChat Messages
  • Locating WeChat Account Information

SEO & Analytics

• • How to Create a Baidu Analytics Account
  • How to Insert Header and Footer Scripts
  • Why are my sessions higher than visitors?
  • What is the difference between Audience - Visitor and Behaviour - Visitor?
  • Working with the Date Picker
  • Search Ranking: Overview

Data Driven Pages

• • How to Use the Group Tool for Repeaters
  • Overview of Data Driven Pages
  • How to Create a Data Set Online
  • How to Import an Excel File into a Data Set
  • Creating a Custom View
  • How to Create a Details Template

Data Driven Pages FAQs

• • What is the best practice for adding images in data sets?
  • How can I link the main page of my website to a Details template?
  • Can I use one data set to create two Details templates?
  • How can I have only certain articles on the Repeater?
  • How can I fix my image sizes?

Live Chat

• • How To Assign Chat Operator to Individual Data Driven Pages
  • Defining a Live Chat Visitor
  • How Live Chat Operators are Assigned

SEO and WeChat FAQs

• • How to Place a Link Inside a WeChat Image
  • How to Place a URL Inside a QR Code
  • Best Practice on Sharing WeChat Articles for Feedback and Approval Prior to Going Live
  • How do I set up TDK?
  • Can we change fonts on WeChat CMS?
  • WeChat Analytics is not showing my latest Reads and Views data

Sinorbis Platform FAQs

• • Sinorbis video hosting FAQs
  • How to Create a CTA with a PDF Download
  • How do I fix a 404 error on my site?
  • Enabling SSL hosting for your Chinese website
  • Can I embed a HubSpot form on my Chinese website?
  • What onboarding support do you provide?