Reviewing Form Submission Data

This article shows you how to find and view contact form data. The Forms page collects several types of data to help you analyse performance, including page views, number of submissions, and the form's submission rate. You can also view the data provided on each individual submitted form.

For more information about forms, see:

• Adding a Contact Form
• Translating Form Submissions

1  Opening the Forms Page

To view form submission data, go to the Forms page. Click ENGAGE > Forms.

2  Locating form submission data

The Forms page displays information for each active form on your website. Active means a form on a published page. After creating a form, publish the webpage. A form that is saved but not published is not active and, therefore, cannot collect data.

The Forms page shows six kinds of data:

1. name of each active form on a published page
2. name of the web page that holds the form
3. number of times the form has been viewed by website visitors
4. number of times a form has been submitted
5. submission rate (calculated as the number of submissions divided by the number of views)
6. date of the most recent form submission

3  Viewing individual submissions 

The Forms page provides basic submission data for each active form. You can also view the content of individual form submissions.

Hover the mouse pointer on an active form. The View Submission button displays. Click the View Submission button. The submissions page displays.

• To save all submitted data as an Excel file, click the Download this list link.
• To view form data for an individual form, click the View Submitted Data link. The Submitted Data window opens and displays the form's fields and data.

4  Viewing deleted forms

You can change the Forms page to show active forms, deleted forms, or both. Click the drop-down menu field near the top of the page. The default setting is Active Forms. 

For Group Forms, Sinorbis displays Global Form in the PAGE NAME column. If a local change has been applied to a Group Form, Sinorbis stores the submission data separately. That page name is the name of the webpage that holds the form.