This article shows you how to find the Followers page and use the data management tools.
You also learn how to create groups of followers. Groups are a powerful communication tool that let you send high-interest rich posts to a targeted set of followers.
See also,
1 Locating the Followers page
- On the Dashboard page, click WECHAT in the top-level menu. The WeChat Content page displays.
- On the left side menu, click FOLLOWERS. The folder opens.
- Inside the FOLLOWERS folder, click Management. The Followers page displays.
2 Previewing follower information
When someone follows your WeChat account, they provide 3 types of information. This information is presented in a table format.
You can sort this information based on several variables, including:
- nickname
- group
- follower since
- gender
- location
You can also filter the list of followers based on group assignment, gender, and country name.
3 Reviewing groups
The Followers page has 2 default groups: favourites and blocked.
To find the list of default and custom groups:
- Go to the Followers page.
- Scroll up to the top of the page.
- Click the tab All Followers Group. A dropdown menu displays.
- Select a group from the list. The list of followers changes to display the members of that group.
- To display the complete list of followers, click All Follower Groups.
4 Creating new groups
You can create up to 40 custom groups.
- Go to the Followers page.
- Scroll up to the top of the page.
- Click the green button Manage Follow Groups. The Manage Follower Groups panel displays.
- In the Manage Follower Groups panel, enter a group name.
- Click Add and then click Done. The new group is added to the All Follower Groups list.
5 Adding a follower to a group
You can place each follower in one or more groups. Each follower can be placed in a maximum of 10 groups.
- Go to the Followers page. The list of followers displays.
- Check the box beside the name of a follower you want to place in a group. The follower's profile turns green.
- Scroll up to the top of the screen and then click the Apply Follower Group arrow. A list of default and custom groups displays.
- Select the group you want. The group name now appears on the follower's profile under the Group heading.
6 Removing a follower from a group
You can remove a follower from a group.
- Go to the Followers page.
- Locate the follower profile you want to change.
- Locate the group name under the Group heading.
- Click the X beside the group name.
- Select YES in the confirmation prompt. The follower is removed from the group.
7 Blocking a follower
You can prevent followers from receiving a notice when you send a new rich post or WeChat article. However, this feature does not prevent blocked followers from going into your account and finding posts.
- Go to the Followers page.
- Locate the follower you want to block.
- Highlight the follower with the mouse pointer. The toolbar displays.
- Click the Block button.
- Select YES on the confirmation prompt.
8 Reading follower messages
You can access messages sent by a follower from the Followers page.
- Go to the Followers page.
- Highlight a follower with the mouse pointer. The toolbar displays.
- Click the Messages button. The Messages page opens.
- If the follower sent you a message, the Message History opens displays on the right side of the screen.
- If the follower has not sent a message, a red bar displays at the top of the screen with the text: Unable to find the follower's messages.
Comments
0 comments
Please sign in to leave a comment.