Can I have multiple users on the same subscription account?

Yes, it's possible to add new users. The seats allocation will depend on the plan you have subscribed to. You can add new users to your Sinorbis account. You can also edit or delete users who have access to your account. If you require more seats allocation, please contact us directly to discuss your options.

Currently, each new user gets Owner access to your assets. That means they can create, modify, and delete the content on your site. You can also customise role options and assign it to individual users. 

1  Opening the account summary page

1. Scroll up to the top of the page and locate your ID on the top menu bar.
2. Hover the mouse pointer on your ID. A drop-down menu displays.

3. Click Users. The Account Summary page displays. 

2  Inviting a user

The next step is to add a user. New users are not automatically added to your account. Instead, you invite a person to join. Once the invitation is accepted, they are added as a user.

1. Click the Users tab on the Account Summary page. A list of users with access to your account displays.

2. Click the +Add button. A popup box displays.
3. Enter new user information.
4. Click the box under Region and a drop-down menu displays. If the user is based in China, please select China.
5. Add the user into a User Group. 'Owner' will be the default User Group. 
6. Click Send Invite. The popup box closes and the Account Summary page displays.

3  Waiting for a user

After sending an invitation, a new name appears on the user's list. The status of the user is Invited. That status does not change until the invited person opens their email and clicks the Create Sinorbis Account button.

After the user accepts the invitation and creates a password, the user status changes to Active.

4  Managing new users

The account owner can edit and delete users.

1. Hover the mouse pointer on the user you want to edit. A toolbar displays.
2. Click Edit to update user account detail.
3. Click Delete to remove the user from the system.