Here is a common problem: a customer reports a 404 error message. That means they clicked a link on your website and the page would not display. Instead, they got an error page with a 404 error warning.
You double-checked all of the links on your page and they seem fine. What do you do?
- Open and examine every link in your footer and header navigation. Look for out-of-date links. Be sure to check the buttons, too.
- Examine the text (especially headings) and images for old links.
Locating 404 error messages
Not sure which web page has a 404 error? You can find that information by opening the Issues page.
- Log in to your account and click WEBSITE on the top menu.
- On the left menu, click the OPTIMISE tab. A drop-down menu displays.
- Click Issues. The Issues page displays.
- Scroll down to the Page Error heading. You can find a list of pages with 404 errors under the heading Affected Pages.