We’d be sorry to see you go and encourage you to speak to your Sinorbis account manager first before deciding to cancel. There might be things we can work on together to ensure you get the most out of your platform.
If you’d still prefer to cancel your subscription, you can do this at any time. However, please note that our subscriptions are based on an annual contract term and we do not offer refunds if you have paid for your subscription upfront. If you are paying monthly by credit card, please note you will be charged the full remainder of your subscription at the time of cancellation. You will still have full access your account until the expiration date.